Three fire engines and around 15 firefighters were called to an e-scooter fire at flats on Eastlake Road in Loughborough Junction.
Half of a communal hallway in a house converted into flats was destroyed by fire. Seven residents were evacuated from the building by fire crews wearing breathing apparatus. One woman was treated by London Ambulance Service for smoke inhalation. A further woman and one man were taken to hospital by London Ambulance Service.
The Brigade's 999 Control officers received the first of seven calls at 0037 and deployed crews from Brixton and Peckham fire stations.
The fire is believed to be accidental and due to the failure of an e-scooter battery.
A London Fire Brigade spokesperson said: "This incident highlights why you should always ensure your escape route is clear and why we recommend never storing an e-bike or e-scooter on your means of escape, such as a hallway or by your front door. We’ve seen the devastating consequences of what can happen when an exit is blocked by an e-scooter fire. Instead, keep it in a room where you can shut a door, contain the fire and call 999.
"This incident also highlights the importance of working smoke alarms and heat detection. Smoke alarms give the earliest possible warning when a fire starts and we would urge everyone to make sure they have one fitted in every room where a fire can start except kitchens or bathrooms where heat alarms are more appropriate.
“In London, we have been attending a fire, on average every other day involving an e-bike or e-scooter. Last year, we saw a record number of fires [206] and this is why we urge those who own one of these vehicles, or are thinking about purchasing one, to take a look at our #ChargeSafe advice to help keep themselves and those around them safe.”
"It's also important not to overcharge and to unplug the charger once it's completed charging. Never charge an e-bike or e-scooter unattended or whilst you're sleeping."
E-bike or e-scooter top safety tips
- Never block your escape route with anything, including e-bikes and e-scooters. Store them somewhere away from a main through route. Our advice is to store these items in a safe external location if possible, such as a garage or a shed.
- Always use the correct charger, otherwise the risk of fire increases, and buy an official one from a reputable seller.
- Do not attempt to modify or tamper with your battery. Always follow the manufacturer’s instructions.
- Converting pedal bikes into e-bikes using DIY kits bought online can be very dangerous. They pose a higher risk of fire. Get a professional or competent person to carry out the conversion and make sure to buy a battery from a reputable seller and that it is not second-hand.
- Check your battery and charger meets UK safety standards. We have particular concern where batteries have been purchased from online marketplaces and when they've been sourced on the internet, which may not meet the correct safety standards. Consumers buying any product can check that the item displays a UKCA or CE mark that ensures that the products meet UK and EU safety, health or environmental requirements. If buying online, buy from a UK supplier.
- Watch out for signs that the battery or charger aren’t working as they should – e.g. if the battery is hot to the touch or has changed shape.
- Let the battery cool before charging. Batteries can get warm during their use and it is advisable to allow them to cool down before attempting to re-charge as they could be more susceptible to failure if overheated. If you are charging batteries indoors, please follow our advice on safe charging.
- Unplug your charger once it’s finished charging. Always follow manufacturers’ instructions when charging and we would advise not to leave it unattended or while people are asleep.
- Fit alarms where you charge. Ensure you have smoke alarms fitted in areas where e-bikes or e-scooters are being charged and make sure they are tested regularly. You can quickly and easily check your home by visiting our free online home fire safety checker tool