The Professional Standards Unit (PSU) helps us maintain a fair, respectful and inclusive workplace. The team supports staff across the organisation to ensure that everyone is treated fairly and in line with Brigade values and policies.
What does the PSU do?
The PSU manages investigations into conduct, behaviour, grievance and safeguarding matters. All investigations are carried out impartially and transparently. In some cases, matters may be referred to an independent external organisation to provide additional objectivity and reassurance.
Where required the PSU plays a role in Disclosure and Barring Service (DBS) vetting of staff.
How does the PSU work?
The PSU is made up of experienced operational and non-operational staff who provide specialist support across the Brigade. The team promotes high standards of behaviour and helps ensure concerns are handled consistently and professionally.
The unit works closely with staff network groups, trade unions and managers to encourage learning and accountability across the organisation.
Why was the PSU created?
The PSU was established following the Independent Culture Review and recommendations from His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS). We became the first fire and rescue service in the country to create a dedicated Professional Standards Unit.