We want everyone in the Brigade to feel valued, safe and accepted in their workplace and to put public service at the heart of what we do. We work hard to achieve that.
A period of change
Our continued effort has been driven by the Independent Culture Review of London Fire Brigade in 2022, and the HMICFRS Values and Culture Spotlight report in 2023. These reports identified cultural, behavioural and systemic issues within our organisation.
We established a Culture Review Programme to address these issues. By 2025 17 of the 23 recommendations for improvement had been completed, and the Culture Review Programme was closed. The remaining recommendations were transferred to the relevant departments to deliver.
By 2026 five of the six remaining recommendations were either completed or had become part of our business-as-usual activities.
The remaining recommendation focuses on the recruitment and progression of firefighters who reflect and can demonstrate their commitment to London’s diverse communities.
Our focus now
We know that a Brigade that reflects the communities we serve is a Brigade that works for everyone. That’s why our Outreach Strategy for 2026-29 sets out a plan to:
- increase workforce diversity across all staff groups
- reduce barriers to employment
- improve our talent pipeline
- ensure we’re ready to receive and retain diverse talent
- improve internal understanding of positive action
We will monitor and measure our progress in this area.
Workplace culture remains a key focus at London Fire Brigade. We’re proud of what we’ve achieved so far, and will continue to build a culture that reflects our values.