Contact

In an emergency you should always call 999. This is an administrative mailbox which is only monitored during office hours, Monday to Friday, 09.00 – 17.00.

Your details:

Why are you contacting us?

Your phone number

Your name and email address

First name

Surname

Email address

Building details

We need details of the premises or business you're contacting us about.

Business or building name

Address 1

Address 2

Building post code

Please explain why you are concerned about this *

Please tell us as much information as you can about this matter

What would you like to tell us?

Your message

Compliment

What is your feedback on our service?

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Compliments and complaints

What would you like to complain about?

We're asking you this as depending on your complaint, we might have to send it on to another public body, such as the Information Commissioner, or the Local Government Association.

A service you have received, such as after a fire, or inspection
Your data, transparency, or information rights

What is your feedback on our service?

Additional space

We work closely with the communities we serve to make London a safer place to live, work and visit. We want to find out if we are giving the best service we can. To make sure everyone is treated fairly, please select the box that describes you best. You don't have to complete this information but it will help us if you do.

If other, please specify

If you would like us to respond to your comment please provide contact details below. Without a name and address or email address we will not be able to respond.

Your first name

Your second name

First line of your address

Second line of your address

Third line of your address

City

Postcode

Your email address

FOI or Incident Report

Requesting Incident Reports

Guidance about our Incident Reports, what is available, and how to request them are available on our Incident Reports webpage.

Freedom of Information Reports can be requested via our dedicated FOI webpage

Freedom of Information Requests

To make a freedom of information request, you can use our dedicated FOI page

You may find it helpful to read our guidance about making a request.

Please do not submit this form as requests for information via this form may not result in an answer.

Interest in becoming a Firefighter

Our new recruitment process will ensure that we select high-calibre candidates who can demonstrate the core competencies required to succeed as a firefighter at London Fire Brigade.

More information is available on our Careers pages

Please do not submit this form as requests for information via this form may not result in an answer.

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Let us know you're human

General enquiries and non-emergency assistance

Our switchboard service is available Monday to Friday 8.30am -5pm.

020 8555 1200

London Fire Brigade Head Office

169 Union Street, London, SE1 0LL

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Person using the Home Fire Safety Checker on their smartphone.

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It only takes a few minutes to check your home and get tailored advice for your family.

Home Fire Safety Checker (HFSC)

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If you need to send us a large file, you can do this using our Egress system.

Send a file

For general inquiries and contact, you can also email our help desk via, info@london-fire.gov.uk

Email Info@london-fire.gov.uk

Contact us.

In an emergency you should always call 999. This is an administrative mailbox which is only monitored during office hours, Monday to Friday, 09.00 – 17.00.

Your details:

What would you like to complain about?

Requesting Incident Reports

Freedom of Information Requests

Please do not submit this form as requests for information via this form may not result in an answer.

Interest in becoming a Firefighter

Please do not submit this form as requests for information via this form may not result in an answer.

General enquiries and non-emergency assistance

London Fire Brigade Head Office

Check your home's safe using our simple tool

Large file transfer

You might also be interested in...

In an emergency you should always call 999. This is an administrative mailbox which is only monitored during office hours, Monday to Friday, 09.00 – 17.00.

Your details:

What would you like to complain about?

Requesting Incident Reports

Freedom of Information Requests

Please do not submit this form as requests for information via this form may not result in an answer.

Interest in becoming a Firefighter

Please do not submit this form as requests for information via this form may not result in an answer.

General enquiries and non-emergency assistance

London Fire Brigade Head Office

Check your home's safe using our simple tool

Large file transfer

You might also be interested in...

Compliments and complaints

Incidents

Home Fire Safety Checker (HFSC)