What do I need to do if my business has flooded?
A flooded business is very stressful. Floodwater can cause lots of damage to your business, especially if the water has been flowing quickly, is over 1 metre deep or has been in the property for a long time.
Avoid contamination
Floodwater may be contaminated, especially by untreated sewage. It can also hide sharp objects. So when in or around the property we recommend you wear:
- Rubber boots
- Gloves
- Protective clothing
- Goggles or a face mask
Check your stock
In commercial premises, floodwater may make goods unusable or unsellable. Get advice from your local authority environmental health department.
Electricity, gas and water supplies
Don't turn on your gas or electricity until they've been checked by competent tradespersons. If any of your water pipes have been damaged - contact a plumber.
Working with your insurance company
You'll need to contact your insurance company, who will help you through the process of dealing with any damage caused by flooding. They'll guide you through:
- Contacting loss adjustors.
- Restoring your business to allow you to return.
- Taking a photo of the tide mark on the wall where the flood water reached.
- Taking photos of everything that is damaged – furniture, carpets, curtains, stock, external damage.
- Providing skips to remove damaged items.
The National Flood Forum provide a step by step guide on what you need to do after a flood.
\