We want to make white goods safer for everyone, so we are calling on manufacturers to make a number of changes to the way they currently operate.
When faults are found, the product recall system should ensure unsafe products are removed from people's homes. However, it's extremely difficult for consumers to check if the appliances they have in their home are subject to any product safety recalls.
If a product is recalled due to a fault in another country, and you own exactly same model in the UK, the manufacturers don't have to send out a recall notice in the UK
We want clear guidelines on how much publicity product recalls require, as well as the level of detail they must provide and the words they use.
We want the risk assessments, undertaken when a fault is found with a product, to be published publicly.
People buying secondhand goods may not be aware of recalls on the products they're buying.
We want the way fridges and freezers are produced to change so that they are safer even if there is a fire.
Mark all appliances with model and serial number so they can be identified after a fire.
We want this to be factored in to the risk assessments performed by manufacturers.