Ten fire engines and around 70 firefighters were called to a house fire on Mount Pleasant Road in New Malden.
The ground floor and first floor were completely destroyed by fire and half of the roof was damaged in the two storey semi-detached house. A car port in the front garden was also destroyed in the blaze. One gas cylinder was removed from the scene and cooled to an ambient temperature as a precaution, as some cylinders can explode when exposed to heat. Significant damage was also caused to an adjoining property.
Thankfully, no injuries are reported.
Station Commander Steve McGhie was at the scene, he said: "The fire was producing smoke that affected the local area, residents nearby were advised to keep their windows and doors closed where possible.
"One of the Brigade's 32-metre turntable ladders was deployed as a water tower, allowing crews to tackle the flames from above."
The Brigade's 999 Control officers received the first of 24 calls alerting them to the fire at 2136. They mobilised fire crews from Surbiton, Kingston, Sutton, Wimbledon and surrounding fire stations. The fire was under control by 0100.
It is believed the cause of the fire was due to the catastrophic failure of a lithium battery pack used for an e-bike.
A London Fire Brigade spokesperson said: “This incident highlights the importance of working smoke alarms and heat detection. Smoke alarms give the earliest possible warning when a fire starts and we would urge everyone to make sure they have one fitted in every room where a fire can start except kitchens or bathrooms where heat alarms are more appropriate.
“In London, we have been attending a fire, on average every other day involving an e-bike or e-scooter. Last year, we saw a record number of fires [206] and this is why we urge those who own one of these vehicles, or are thinking about purchasing one, to take a look at our #ChargeSafe advice to help keep themselves and those around them safe.
"It's also important not to overcharge and to unplug the charger once it's completed charging. Never charge an e-bike or e-scooter unattended or whilst you're sleeping."
E-bike or e-scooter top safety tips
- Never block your escape route with anything, including e-bikes and e-scooters. Store them somewhere away from a main through route. Our advice is to store these items in a safe external location if possible, such as a garage or a shed.
- Always use the correct charger, otherwise the risk of fire increases, and buy an official one from a reputable seller.
- Do not attempt to modify or tamper with your battery. Always follow the manufacturer’s instructions.
- Converting pedal bikes into e-bikes using DIY kits bought online can be very dangerous. They pose a higher risk of fire. Get a professional or competent person to carry out the conversion and make sure to buy a battery from a reputable seller and that it is not second-hand.
- Check your battery and charger meets UK safety standards. We have particular concern where batteries have been purchased from online marketplaces and when they've been sourced on the internet, which may not meet the correct safety standards. Consumers buying any product can check that the item displays a UKCA or CE mark that ensures that the products meet UK and EU safety, health or environmental requirements. If buying online, buy from a UK supplier.
- Watch out for signs that the battery or charger aren’t working as they should – e.g. if the battery is hot to the touch or has changed shape.
- Let the battery cool before charging. Batteries can get warm during their use and it is advisable to allow them to cool down before attempting to re-charge as they could be more susceptible to failure if overheated. If you are charging batteries indoors, please follow our advice on safe charging.
- Unplug your charger once it’s finished charging. Always follow manufacturers’ instructions when charging and we would advise not to leave it unattended or while people are asleep.
- Fit alarms where you charge. Ensure you have smoke alarms fitted in areas where e-bikes or e-scooters are being charged and make sure they are tested regularly. You can quickly and easily check your home by visiting our free online home fire safety checker tool