Transformation Delivery Plan

The beginning of our transformation process.

We serve one of the most complex, dynamic, global cities in the world. The environment in which we operate is ever changing – we need to change to be fit for purpose.

Accepting and changing

We accept the recommendations in both the Phase 1 Grenfell Report and HMICFRS inspection report. London Fire Brigade needs to learn to adapt in a more agile and rapid way.

The Transformation Delivery Plan is the beginning of our transformation process and we will be working with our people to implement and develop the plan as we continue to improve.

Our Transformation Delivery Plan sets out the Brigade’s short, medium and long-term priorities for change. The plan also includes our:

  • Purpose
  • Vision
  • Strategy for transformation


Read our plan

Download the full Transformation Delivery Plan to see how we are planning to change and adapt to keep London safe.

Download the plan - PDF 502 KB

Our purpose

Trusted to serve and protect London

Our vision

We will be a dynamic, forward-looking organisation of fully engaged people at the centre of the communities we serve, adapting to the changing needs of London

Strategic pillars

Our transformation plan is based around our four strategic pillars:

  • The best people and the best place to work
    Ensuring we have the best possible people working for the best possible organisation.

  • Seizing the future
    Drive continuous improvement and innovation in what we do and how we do it.

  • Delivering excellence
    Improving execution in every part of the organisation from operational delivery.

  • Outward facing
    Become central to the communities we serve and lead in generating excellence in the national fire service.