In very serious situations we may have to force entry into a premises. If we have had to gain entry, we will make sure the property is secure before we leave.
We will arrange for emergency boarding up of the premises. This keeps the premises secure until the owner can arrange for a permanent repair.
Emergency boarding up is carried out by Boing Rapid Secure Ltd, on our behalf. It may include:
If the owner or occupier is there, they will be given the keys to the padlock. If not, the keys can be collected at your nearest police station. To collect the keys you will need ID or proof of address.
While we arrange the boarding up, we do not cover the cost. Payment is the responsibility of the owner or responsible person, and may be covered by insurance. We are not liable for these charges.
We will give you an 'after we leave' booklet. This will be given to the owner or occupier. If they're not there it will be left at the property.
The booklet includes:
Keep this booklet safe, as it contains important information.