Automatic fire detection and alarm systems alert when they think they detect potential fires, to provide early warnings for safe evacuation. For more details, visit the Fire alarms for property managers page.
We respond to every alarm in residential buildings, schools, and many other buildings.
In some non-residential premises, you will need to call 999 yourself, between 7am - 8:30pm.
This policy only applies to some buildings, so it's important you read our guidance on automatic fire alarms.
We attended around 52,000 false alarms last year, which is problematic because:
Find our fire alarm maintenance tips here to reduce false alarms.
You need to check if you're affected and what you need to do.