How to request information

If you cannot find the information you are looking for in our publication scheme, you can request it from us.

Access to our information
The London Fire and Emergency Planning Authority’s publication scheme aims to provide as much information about us as possible. For information you are looking for that is not available on our publication scheme, you can use our information request form to get it.

• Request for information form

Exemptions
Some information may fall under one of the exemptions under the Act and therefore may not be released. If this is the case, we will tell you which exemption has been applied and the reasons for our decision.

Charges
Please see charging for information.

When will I get a reply?
Your completed form will be processed and the information will be sent directly to you at the postal or email (if appropriate) address you have supplied on this form.

We aim to provide the information as soon as possible and in any case within 20 working days of receiving your completed form. If we have not responded to your request within this time, please contact us by:

Post:
The Information Access Team
Room 602 Hampton House
20 Albert Embankment
London SE1 7SD

Email: infoaccess@london-fire.gov.uk
Tel: 020 7587 6275
Fax: 020 7840 1749

If you are unhappy with our response to your request, you can make a complaint.

Data Protection Act 1998
The information you have given on this form will be processed by the London Fire and Emergency Planning Authority (LFEPA) for the purpose of fire
service administration. We will keep your details secure and will not disclose them to other organisations or third parties (except contractors or suppliers working on our behalf) without your permission unless we are legally required to do so.

For more information about how we use your personal information, see our notification entry (Z7122455) http://www.informationcommissioner.gov.uk/ or our information about access to information.

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