London Fire Brigade

Terms of use and cookies

1. Introduction

London Fire and Emergency Planning Authority who runs the London Fire Brigade makes this Website available to you to provide information about its business and about certain products and services available to you.

Please read these Terms of Use (as defined below) carefully. Your access to, and use of, the websites of the London Fire and Emergency Planning Authority of 169 Union Street, London, SE1 0LL ("LFEPA") with all URLs being: http://www.london-fire.gov.uk/ or derivations thereof (the "Website") is provided by and is subject to the terms, conditions and notices set out herein and in our Privacy Policy ("Terms of Use") and all applicable laws and regulations. By accessing and using the Website, you accept and agree to be bound by, without limitation or qualification, these Terms of Use and acknowledge that any other agreements between you and us are superseded with respect to this subject matter. If you do not agree and accept, without limitation or qualification, these Terms of Use, then please exit the Website. By continuing to use the Website you are deemed to accept and to be bound by the Terms of Use (as amended from time to time). We may change the Terms of Use at any time at our sole discretion and your continued use of the Website after any such changes are made, will indicate your agreement to those varied terms. For the purposes of the Terms of Use "we", "our" and "us" refers to LFEPA and any reference to "you" or "your" means you, the user.

2. Use of Cookies

What are cookies?

A cookie is a small file, typically of letters and numbers, downloaded on to your device when you access our website. Cookies are sent back to our website on each subsequent visit to allow us to monitor website traffic and provide additional functionality on our website, such as the social media "Bookmark and share" toolbar.

Cookies in themselves do not identify the individual user, just the device used.

How do we use cookies?

Cookies are useful because they allow us to collect information about traffic to our website. We are then able to use this information to help provide a better service by improving website content, navigation and functionality by making informed decisions using the information gathered from our analytics software.

How can you control and disable cookies?

It is important to remember that we will not use cookies to record personally identifiable information about you.

If you do wish to disable cookies you are able to do this by selecting cookie settings under the privacy settings in your browser options, it is also possible to delete individual cookies or any cookies that your browser has stored.

Please be aware that if you set your browser to refuse cookies entirely, there may be functionality on certain websites that does not work.

Further information about cookies

Information Commissioner's Office

Aboutcookies.org

Wikipedia

3. Ownership of Content

The Website and all of its contents including, but not limited to, the text, Website (as well as the organisation and layout of the Website), design, logos, graphics, icons and images (the "Content") are owned and copyrighted by us or others (including our licensors) with all rights reserved unless otherwise noted. All trade marks, copyright, database rights, design rights, patents and other intellectual property rights (together "the Rights") in the Content and the Rights in any software or underlying software code that is made available for download from the Website ("Software") are owned by us or our licensors. Any Content that is or contains a trademark, logo or service mark is also a registered or unregistered trademark of LFEPA and/or third parties. Nothing contained in these Terms of Use shall be construed as conferring by implication, estoppel or otherwise any licence or right to use any of our Rights or the Rights of any other third party. Where the Content is owned or copyrighted by a third party, certain restrictions may apply that you have to comply with. Where these apply, they will be indicated on the relevant part of this Website. Your use of any Content, except as provided in these Terms of Use, without our written permission is strictly prohibited. You are also advised that we will enforce our intellectual property rights to the fullest extent permitted by the law, including the seeking of criminal prosecution.

4. Your Use of the Website

We hereby grant you permission to use the Website as follows.

  • Unless otherwise agreed by us in writing, you may download and/or use the Content, but only for informational, non-commercial, non-profitable and personal use and provided that:
    o It is reproduced accurately
    o It is not used in a misleading context
    o The source and copyright status of the Content are acknowledged
    o You do not remove, adapt, alter or obscure any of the information, Content or notices (such as copyright and other proprietary notices) contained on the Content
    o The material you produce is published or distributed without charge
  • You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use the Content (including, but not limited to, "caching" any material on the Website for access by third parties or "mirroring" any material on the Website) in any way except for your own personal, non-commercial use as set out above. Any other use of the Content or the Website requires our prior written permission. Applications for such permission (including to reproduce material for any commercial purpose) may be made to Head of Communications, London Fire Brigade, Union Street, London, SE1 OLL. Please note that permission is usually granted free of charge to educational organisations but must nevertheless still be sought;
  • You may not distribute, modify, copy (except as set forth above), transmit, display, reuse, reproduce, publish, license, create derivative works from, transfer, sell or otherwise use Content without our prior written permission;
  • You may not create a database in electronic or structured manual form by systematically downloading and storing any Content on the Website;
  • As a condition of your access to and use of this Website, you warrant to us that you will not use this Website for any purpose that is prohibited by these Terms of Use or could constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability, or otherwise violate any law and that you will not use the Website to post or transmit any infringing, threatening, false, misleading, abusive, harassing, discriminatory, liable to incite racial hatred, libellous, defamatory, vulgar, obscene, indecent, scandalous, offensive, inflammatory, blasphemous, pornographic, or profane material or material in breach of confidence or privacy. We will fully cooperate with any law enforcement authorities or any court order requesting or directing us to disclose the identity of anyone posting or transmitting any such information or materials. You also warrant to tell us as soon as you become aware of any unlawful or prohibited use of this Website by any third parties;
  • You are responsible for complying with local laws and regulations of the jurisdiction from which you access this Website. This Website should not be accessed in any jurisdiction where for any reason the publication or availability of this Website is prohibited. We do not represent that this Website complies with laws in all jurisdictions. If you are in doubt, you should seek legal advice and if necessary, terminate your use of this Website immediately;
  • You are prohibited from using the Website to advertise or perform any commercial solicitation;
  • You are prohibited from posting or transmitting to or from this Website, any material for which you have not obtained all necessary licences or approvals or which is technically harmful (including; without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data);
  • You may not misuse the Website (including, without limitation, by (i) hacking; (ii) defacing, altering or interfering with the front end 'look and feel' of this Website; (iii) obtaining or attempting to obtain unauthorised access (via whatever means) to any of our networks; (iv) by taking any action that imposes an unreasonable or disproportionately large load on this Website or related infrastructure; or by (v) using any software, routine or device to interfere or attempt to interfere electronically or manually with the operation or functionality of this Website (including but not limited to uploading or making available files containing corrupt data or viruses via whatever means));
  • Each registration for a service is for a single user only. We do not permit you to share your user name and password with any other person nor with multiple users on a network. Responsibility for the security of any passwords issued rests with you.

5. Privacy

Any personal data (for example, your name, address, telephone number or e-mail address) that you transmit to the Website by electronic mail or otherwise will be used by us in accordance with the Website's Privacy Policy. Any other communication or material you transmit to the Website, such as questions, comments, suggestions or the like, will be treated as non-confidential and non-proprietary and we can use them as we wish.

If on registration to any of our services on the Website (or on amendment of your registration details) you provide us with an email address that will result in any emails we may send you being sent to you via a computer network operated by or on behalf of your employer or educational establishment (or similar) then you are warranting that you are entitled to receive emails at that address. You also agree that we may stop sending any emails to such address without notifying you, even if you have subscribed to receive them or any other service, if we receive a request from your employer or educational establishment (or otherwise) to stop sending emails to that address. More information on privacy.

6. Access Restriction

We reserve the right in our sole discretion to suspend or permanently block your access to this Website or any portion of it without prior notice.

7. Disclaimers

The Content on this Website may include inaccuracies or typographical errors. We reserve the right to make changes periodically to this Website at any time and without notice. However, we make no commitment to regularly update the information contained in this Website. While we have taken all reasonable effort to ensure that the information contained within the Website is correct, you should be aware that the information it contains may be incomplete, incorrect, or may have become out of date. Furthermore, we do not guarantee that this Website will operate uninterrupted or error-free, that defects will be periodically corrected or that it is compatible with your computer, hardware or software.

Information, advice and opinions expressed in this Website should not be relied upon for personal, legal, financial or other decisions. You should consult an appropriate professional for specific advice tailored to your situation.

WE SHALL USE REASONABLE CARE AND SKILL IN CARRYING OUT THE SERVICES CONTAINED IN THIS WEBSITE. HOWEVER ALL CONTENT (INCLUDING THE INFORMATION, NAMES, IMAGES, PICTURES, LOGOS AND ICONS REGARDING OR RELATING TO LONDON FIRE AND EMERGENCY PLANNING AUTHORITY, ITS PRODUCTS AND SERVICES (OR TO THIRD PARTY PRODUCTS AND SERVICES)) AND ALL PRODUCTS AND SERVICES ARE SUBJECT TO CHANGE AND ARE PROVIDED TO YOU "AS IS" AND ON AN "IS AVAILABLE" BASIS WITHOUT ANY REPRESENTATIONS OR ANY KIND OF WARRANTY MADE OF ANY KIND (WHETHER EXPRESSED OR IMPLIED BY LAW) TO THE EXTENT PERMITTED BY LAW, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF SUITABILITY, SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, COMPATIBILITY, SECURITY AND ACCURACY.

Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Without limiting the foregoing, we neither warrant nor represent that your use of any Content will infringe the rights of any third parties nor that the Content will be accurate, complete or up-to-date.
We assume no responsibility for any information not provided on this Website or for the failure of any of our services offered on this Website, including but not limited to your ability to purchase any of our merchandise.

8. Exclusion of Liability

YOUR USE OF THE WEBSITE (INCLUDING WITHOUT LIMITATION YOUR DOWNLOADING OF ANY SOFTWARE OR DATA) IS AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, LONDON FIRE AND EMERGENCY PLANNING AUTHORITY EXCLUDES ITS LIABILITY AND THAT OF ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUBSIDIARIES, AFFILIATES, SUB-CONTRACTORS AND ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE WEBSITE FOR ANY OF THE FOLLOWING LOSSES OR DAMAGE (WHETHER SUCH LOSSES WERE FORESEEN, FORESEEABLE, KNOWN OR OTHERWISE): (A) LOSS OF DATA; (B) LOSS OF REVENUE OR ANTICIPATED PROFITS; (C) LOSS OF BUSINESS; (D) LOSS OF OPPORTUNITY; (E) LOSS OF GOODWILL OR INJURY TO REPUTATION; (F) LOSSES SUFFERED BY THIRD PARTIES; OR (G) SAVE AS SET OUT IN OUR ONLINE MERCHANDISING SHOP TERMS, ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR ANY OTHER DAMAGES OF ANY KIND ARISING OUT OF OR IN ANY WAY CONNECTED WITH ITS PRODUCTS OR SERVICES, THE USE OF OR ACCESS TO THIS WEBSITE OR CONTENT, OR THE INABILITY TO USE THIS WEBSITE, ANY WEBSITES LINKED TO THIS WEBSITE OR THE CONTENT OF SUCH WEBSITES (INCLUDING WITHOUT LIMITATION: THE INADVERTENT DOWNLOADING OF COMPUTER VIRUSES FROM THE WEBSITE OR FROM E-MAILS SENT FROM THE WEBSITE THAT MAY INFECT YOUR COMPUTER EQUIPMENT, SOFTWARE, DATA OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING THIS WEBSITE OR YOUR DOWNLOADING OF ANY MATERIAL FROM THIS WEBSITE OR ANY WEBSITES LINKED TO THIS WEBSITE), WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES. NOTHING IN THESE TERMS OF USE IS INTENDED TO LIMIT OR EXCLUDE THE USER'S STATUTORY RIGHTS AS A CONSUMER (IF ANY). NOTHING IN THESE TERMS OF USE EXCLUDE OR LIMIT OUR LIABILITY FOR: DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE (AS SUCH TERM IS DEFINED BY THE UNFAIR CONTRACT TERMS ACT 1977); OR FRAUD; OR MISREPRESENTATION AS TO A FUNDAMENTAL MATTER; OR ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

IF YOUR USE OF MATERIAL ON THIS WEBSITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT, SOFTWARE OR DATA, YOU ASSUME ALL COSTS THEREOF.

IF YOU ARE DISSATISFIED WITH ANY PORTION OF THIS WEBSITE YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING IT.

9. Our Losses

You agree to indemnify us against any claims, demands or proceedings brought against London Fire and Emergency Planning Authority by any third parties if they are a result of your use of this Website or your other actions or omissions or where London Fire and Emergency Planning Authority suffers any loss or damage as a result of your breach of these Terms of Use. Your "use" of this Website includes any use by third parties where those parties access this Website using your computer. In such circumstances, you agree to pay London Fire and Emergency Planning Authority all costs, damages and expenses (including reasonable legal fees) awarded against London Fire and Emergency Planning Authority or otherwise incurred by London Fire and Emergency Planning Authority , arising from any claims, or legal proceedings.

10. Links to third party web sites

The Website may contain links to websites owned or operated by parties other than us. Such links are provided for your convenience only. If you use these links, you may leave the Website or, alternatively, the link and third party website content may be framed within this Website. We have not reviewed all of these third party websites or such framed content, and do not control, and are not responsible for their operation nor for the content on or privacy policies on, or the security of, such websites. Without limiting the foregoing, we specifically disclaim any responsibility if such websites:

  • infringe any third party's intellectual property rights;
  • are inaccurate, incomplete or misleading;
  • are not merchantable or fit for a particular purpose;
  • do not provide adequate security; 
  • contain viruses or other items of a destructive nature; or
  • are libellous or defamatory.

Neither do we endorse or make any representations about the content or any products or services available on such websites or any results which may be obtained by using them. Neither are we associated with the operators or administrators of such websites. If you access such websites or establish a link to such websites or the Website, you do so at your own risk and without our permission.

11. Linking to this Website

ATTENTION: LINKING TO THIS WEBSITE INDICATES THAT YOU ACCEPT THESE TERMS OF USE AND LEGAL RESTRICTIONS AND THAT YOU WILL ABIDE BY THE GUIDELINES SET OUT BELOW. IF YOU DO NOT ACCEPT THESE TERMS OF USE OR YOU DO NOT AGREE TO ABIDE BY THESE GUIDELINES, DO NOT LINK TO THIS WEBSITE.

If you provide hyperlinks to this Website, you agree that you:

  • may link to, but may not replicate, any Content;
  • shall not frame or otherwise create a browser or border environment around any Content;
  • shall not imply that we are endorsing you or your products or services;
  • shall not misrepresent you or your website's relationship with us;
  • shall not present false, misleading or inaccurate information about us or our products or services on your website or otherwise disparage our products or services;
  • shall not use our logos, trade marks, service marks or the suchlike without our express prior written permission;
  • shall not include content on your website that is or could be construed as illegal, distasteful, offensive or controversial, which infringes any intellectual property rights or other rights of any person or otherwise does not comply with all applicable laws and regulations and you shall include on your website only content that is appropriate for all age groups;
  • shall not remove or obscure any of the information, Content or notices contained on the Website;
  • shall not link to an internal page of this Website that is located one or several levels down from the home page or bring up or present Content of this Website on another website without our prior written permission;
  • shall not link to a website that is not owned by you;
  • shall inform us in writing of the link; and
  • shall immediately discontinue the link if instructed to do so by us.

We expressly reserve the right to revoke the right granted in this section for any breach of these Terms of Use and to take any further action it deems appropriate in respect of such breach.

12. Products and Services Available on this Website and third party websites linked to this Website

We may give you the option to subscribe to different services through this Website. Your use of the content received through any such service will be subject to these Terms of Use. We will let you know if you will also be subject to any additional terms and conditions. These Terms of Use only apply to your access to and use of this Website. If you use one of the links on this Website to visit a third party website (such as our business partner websites), then condition 9 (Links to third party websites) of these Terms of Use will apply and your viewing of such websites and any purchases or orders made through them will be subject to separate terms and conditions to be entered into between you and the relevant third party.

13. Modification of the Terms of Use

We may at any time, and without notice, revise these Terms of Use by updating this posting online. You are bound by any such revisions and should therefore periodically visit this page to review the current Terms of Use. These Terms of Use cannot be altered by you unless it is agreed in writing by us.

14. Miscellaneous

These Terms of Use refer only to your viewing of this Website. As mentioned above, separate terms and conditions apply to competitions and promotions which we may run from time to time as well as to products and services sold through this Website. If there is a conflict between the Terms of Use and any specific rules and/or terms and conditions which: (i) appear elsewhere on the Website and are stated to take precedence; or (ii) form part of a separate agreement between us and you, those other terms will take priority. Nothing else in the Content within the Website or materials accessed via the Website is intended to form any binding contract. In particular, notes on products, services and the like are stated on an 'invitation to treat' basis (i.e. they are not offers which will become binding upon purported acceptance by you) and are 'subject to availability'.

If we decide to waive any breach of obligation arising under these Terms of Use, that does not mean that we have waived any other breach or any future breaches.
All rights and remedies under these Terms of Use are cumulative and are not exclusive of any rights or remedies provided by law or by any other agreement.

If at any time any part of the Terms of Use are determined to be invalid, illegal or unenforceable in any respect pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations above, then that invalid, illegal or unenforceable part shall be severed from the remainder of the of the Terms of Use and the validity, legality and enforceability of the remainder of the Terms of Use shall not be affected or impaired in any way. Further, the invalid, illegal or unenforceable part will be deemed superseded by a valid, legal or enforceable part that most closely satisfies the intention of the original part. The validity, legality and enforceability of the remainder of the Terms of Use shall not be affected or impaired in any way.

A printed version of this Website and these Terms of Use and of any notice given in electronic form shall be admissible in judicial or administrative proceedings.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of these Terms of Use or your use of this Website.

These Terms of Use are not enforceable under the Contracts (Rights of Third Parties) Act 1999 by any person not a party to them.

These Terms of Use and your use of the Website are governed by the laws of England, without regard to its choice of law provisions. The courts of general jurisdiction located within England, will have non-exclusive jurisdiction over any and all disputes arising out of, relating to or concerning these Terms of Use and/or the Website or in which these Terms of Use and/or the Website are a material fact.

Copyright © 2010 London Fire Brigade. All rights reserved.

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