London Fire Brigade

Our performance

Performance indicators and service measures

Every year we set targets for a range of performance indicators and monitor our performance against them and make any improvements we can to the services we provide in the capital.

Some of these targets are about reducing fires and other emergency incidents while others are about how we deliver our emergency response and the community safety prevention work we do.

Other targets relate to how well we run our organisation.

We have a number of headline targets which started in 2013/14 and run for three years. These are set out in the Fifth London Safety Plan (LSP5).

All our performance indicators are set locally by the fire authority. We also have a series of other service measures, without targets, to help show and monitor activity levels.

The local indicators, together with our service measures, help us plan our resources, and monitor trends to establish whether action is needed.

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