As a public service our performance and the way that we use our resources are very important.
Every year we set targets for a range of performance indicators and monitor our performance against them and make any improvements we can to the services we provide in London. Some of these targets are about reducing fires and other emergency incidents, others are about how we deliver our emergency response and the community safety prevention work we do. Other targets relate to how well we run our organisation.
We have two government set National Indicators (NI 33 arson incidents and NI 40 primary fires and associated casualties). The rest of our other performance indicators are set locally. We also have a series of other ‘service measures’ (without targets) to help show and monitor activity levels. The national and local indicators, together with our service measures, help us plan our resources, and monitor trends to establish whether action is needed.
Our performance for 2008/09 is outlined in our report 'Our Performance 2008/09' (see related documents below). Our indicators and service measures for 2009/10 are set out in the London Safety Plan 2009/10.
Along with all UK fire and rescue services and local authorities, we are subject to an annual assessment by the Audit Commission where we are given a score to show how well we are doing as an organisation.
In our most recent Corporate Assessment (2008), the Audit Commission rated London Fire & Emergency Planning Authority as ‘excellent’. The Corporate Assessment assessed how well we engage with and lead our communities, deliver community priorities in partnership with others, and ensure continuous improvement across the range of our activities.
You can see full Corporate Assessment report by clicking on the link below.
Our annual assessment comprises judgements on how well we use our resources, our performance and how well we are improving. You can see our most recent judgements in our 2007/08 Annual Audit and Inspection Letter by clicking on the link below.
LFEPA Organisational Assessment 2009 (
PDF, 140.2KB)
Our Performance 2008-2009 ( PDF, 1.4MB)
Our performance 2007-08 ( PDF, 581.4KB)
Annual audit and inspection letter 2007-08 ( PDF, 250KB)
Corporate assessment 2008 ( PDF, 284.6KB)
External performance assessment 2007 ( PDF, 160.6KB)
