Make sure you and those you live with know how to escape in the event of a fire.
The most important thing to remember if a fire starts is to get out, stay out and call 999. You should never try to fight a fire yourself.
If you need the Fire Brigade, the Police or an Ambulance you should call 999. All 999 calls are free. You can make them from any phone, including mobile phones.
Don't call 999 if it is not an emergency. All 999 calls are recorded and you are breaking the law if you make a hoax emergency call.
When you get through, the operator will ask you which emergency service you want: fire brigade, police or ambulance service. Please listen carefully and be patient.
You will then be put through to an emergency control room operator for the service you want. They will ask you a number of questions. Answer the questions clearly, and don't put the telephone down until you are told to do so.
